Jimmy John's - Newark

The first time. It was raining, so I gave the supplier a decent tip. The man on the phone was very nice and my delivery was REALLY FREAKY FAST!! For a cold sub it was amazing and the vegetables were fresh and the sauce was well balanced compared to the whole sub. Def come back for more

Her meat is top quality and loves the weights and their big pimples. And I used them for the food for my son's birthday party and they did a really nice job! They even gave it to the YMCA where I had his party in the indoor pool.

I called and placed my order before the time because we had a bigger order. The gentleman on the phone checked my order to make sure we had everything and that it was all right. The drive-Thru was also fast and easy, and the food was delicious and perfect, too!

Had my first Jimmy Johns Sandwich yesterday 10/25. I ordered the big Italian sandwich and it was so big that I spent lunch, dinner and last part for breakfast this morning 10/26. The best Italian sandwich I've ever had... thanks... Terry from Boston

The absolute worst customer experience. I called to pick up an order and the rep literally said, I have to get off the phone, I am busy. I am horrified. Then when I got to the window, she handed me a HUGE box that I had to get out of the car to get because it wouldn 't fit through my window. Which was why I was calling. I thought it would have been difficult to pick up the order via the drive-through. It would have been sooo much easier if they could have stopped for one second and met me at the door or put the box outside for me to scoop up. Follow up: I initially gave 1 star per the above. But Jimmy Johns follow up on this matter has been very impressive. How a brand handles negative feedback says a lot them. I really appreciate being heard and having action behind it.