Thai Nam - New York

I ordered from Vietnamese Pho Star using the same address and phone number, so I assume there may have been a name change. I placed my order through Seamless and it took 1.5 hours for my food to arrive. I ordered the Pho Mango Sticky Rice. The Pho was decent but nothing special. However, the Mango Sticky Rice had a foul smell and the mango was unripe and spotty. I have had Mango Sticky Rice from other restaurants before and it was always delicious. After taking a small bite of the one from Vietnamese Pho Star, I found it to be spoiled and had to throw it away. When I called to request a refund, I was told to bring the food back in person, which I found to be unacceptable, especially given the long wait time and the current pandemic situation. I was disappointed by the poor customer service and felt they should have offered a refund without requiring the food to be returned. Ultimately, Seamless provided me with a refund since the restaurant refused to do so. I do not recommend this restaurant and will not be ordering from them again. Overall, a very disappointing experience.

Love coming here for lunch whenever I'm in town on business!! Super yummy! I will be back!

I work in the area and was craving pho on a rainy day. The Vietnamese place nearby recently went out of business so I was looking for an alternative and saw that this place has pho on the menu. Service was fine. I ordered takeout and did not have to wait too long. Honestly the pho is not very good and not worth $13. The broth is pretty bland. The meat is super fatty and unchewable. I'm going to try somewhere else next time.

I placed an order at this restaurant on March 13, 2018 through Postmates. I opted for the aromatic basil fried rice with tofu and vegetables.

I was hungry but a little nervous after I read the reviews for this place. But the food was really good! I had vegetable pad Thai and it was every bit as good as anything I'd ever had. Quiet and clean. I'd come back for sure.