Lenwich - New York

When ordering via the phone, my credit card details were copied and used for fraud. You can't trust.

Very confusing ordering system and the staff is rude. I tried to order the sandwich I saw on the sign outside, but the menu I looked at had only breakfast items (not marked breakfast). The cashier was impatient with me when I asked for clarification on the menu system. I don't understand the layout. I heard my sandwich was called several times without anyone claiming it. I didn't agree with my number, so I went to the lady who thought the number was wrong and she shot me rudely from the proverb? it's not yours? I've been waiting for them to remake my sandwich. Even no one wore their masks right. Obviously? re demands the staff to carry them because they all have them. But all are under the nose. Not impressed.

Lenwich Sandwich is excellent the way it comes! Service was great as well.

What brings me back to a business is good customer service. I don?t seem to get that at Lenwich. Don?t get me wrong the sandwiches are great. But good customer service at this restaurant is more racially selective. I?ve been to Lenwich about 5 times. And the first couple of times that I have gone to Lenwich no one acknowledged my presence until I walked up to the counter and said ?How you doing?. That?s when I would get some hospitality. After I made my order I would stand in the waiting area. A few minutes would go by before a Caucasian person walks through the front door. And suddenly a Hispanic Lenwich employee would jump up to attention and yell ?Goodmorning how could I help you!?. The first two times I seen this I was hoping I was wrong. But each time I went to Lenwich this would happen. The Caucasian customers would get greeted as soon as they walked through the door. While the Black Customers don?t get that terrific morning greeting. And it?s always the Hispanic Lenwich employee who works at the front counter that?s the loudest and boisterous giving these greetings to whom he selects.I believe everyone should be greeted equally with good customer service and great hospitality. Good Customer Service to all customers helps a business thrive. But when you have employees who racially select who they greet.That?s bad for business. Money only has one color.

One of my favorite spots. They have breakfast; sandwiches and coffee. Lunch ; Hot food, deli sandwiches and a huge variety of pick your ingredients salads. Super clean, friendly and fast. Need I say more?