Zarezerwuj teraz
Sprzężenie zwrotne
Przekaż informację zwrotnąOn Wednesday morning at 10 AM, I waited over 20 minutes for an espresso. This experience is not reflective of the overall quality of the hotel.
I visited a restaurant at the Conrad Hotel and had a disappointing experience. I spoke with Eloise, whom I believe is the manager, and found her to be quite rude and judgmental. I had to wait an unusually long time to be seated, and when I asked how much longer it would be, she informed me it would be another 20 to 25 minutes, even though the restaurant was nearly empty. I really didn’t appreciate her customer service. While the restaurant itself is quite nice, they definitely need to reconsider their management staff.
I had a wonderful lunch at Atrio Wine Bar. It truly is a hidden gem. The ambiance is beautiful, and the view is lovely. My server, Carlos, was excellent—quick, friendly, and efficient. I will definitely return!
Stayed at the Conrad Downtown and had some dining credits to use. Service is a hit or miss. Service around 10p was fine. We were able to get table and received our food pretty quickly. However, breakfast on a Monday was extremely slow. Not sure if they’re unstaffed or didn’t expect the rush at 9am, service was slow. Had one 1 waiter for the whole restaurant. We asked for our bill with a buster and he told us our server will be with us… not sure why he couldn’t do this himself. Why not train these people who are just standing, cleaning and passing out food to close out bills and place orders to alleviate the need and service of the hardworking server Jose. Disappointed to notice we got dirty utensils yet again… thought it was just one time thing but nope. overall, the food was okay and priced reasonably given that is located in the hotel. Truffle fries was probably the best and would probably come back for those fries alone
I visited on a busy Thursday night at 8 PM and was disappointed to find only one bartender working, which resulted in a wait of over 15 minutes for service. In hopes of playing it safe, I ordered a simple pizza, but it turned out to be the worst pizza I've ever had. Don’t settle for this place; there are numerous restaurants on the same block or across the street from the hotel that offer real, edible food.
Pełne Karta
Więcej informacji
Link z kodem QR do karta
![Link z kodem QR do karta Atrio](https://wnam-cdn.menulist.menu/storage/media/companies_qr_codes/50316087/atrio-wine-bar-restaurant-qr-code-menu-link.png)