Subway - New Westminster

Raced to get out of work so I had enough time to get some dinner. Website and google says they close at midnight but I got there at 11:40pm, was able to walk in still, and they said they were closed. No apology. No consideration. Just rude. I’ve been in customer service for over 20 years and this is not how you do it. Very disappointed. I won’t be back to this location.

The girls there have so much attitude as she is on her periods she dont know how to talk with anyone with such a annoying attitude as she is everything. I am not alone who is saying about them check all the comments most of them tell us about there attitude this is the worst subway ever. Every time this subway has some problem sometimes these girls talk rudely sometimes charges extra without even knowing what they are charging for. I dont know why there manager do anything. But they are not deserved to be here in Canada.

Today I had chicken teriyaki salad and the chicken used in it was very different from the previous experience iam coming to this subway from a long time and I never ever had any issue .I called up the store and I asked for manager but they didn't hand over my call to the manager and on the top the employee over the phone said that nothing is wrong with the chicken. Is that a customer service in which u don't even fully listen to the customer ?when I was explaining gThe thing she simply said that no everything is good with our chicken cone on guys its hard earned money for people spending on the food. Respect it.

One of the girls who is on shift has a super bad attitude. A senior lady was just trying to explain something and the employee spoke really rude towards her. I have had this same girl who I asked to use a new clean knife to cut my sub because I have an allergy to tuna and she wouldn't listen till I said I would call the cops. She has to go as she never smiles or properly greets anyone. Always looks mad or unhappy to be working. If you don't want to be here, quit and let someone who does. And yes I hope management and corporate are seeing this

Store is clean, menu is as in any other Subway store. What is awesome is the service: young ladies are super friendly, cool mood, serve fast/efficient and smiley. I went there only once, last week, but definitely will come back, these ladies rock...