Firehouse Subs New Smyrna Beach

We love the sandwiches, good food, staff is nice and it's usually crowded.

Yea I’m sorry to say this it was Valentine’s Day yesterday and I went to firehouse subs because me and my wife love it had a bad day she had a bad day we got her food. I guess we should’ve checked it but we didn’t. I asked for mustard and they put extra mushrooms and I’m deathly allergic and sick with them and then my wife took it back which was a 20 minute drive so I picked her up from work on the way home so we had to go all the way back. Get mine my sub done, and then she asked if she could have hers redone so she could have a Valentine’s Day with me and eat hot subs together. They denied her and said they’re not allowed to their company does not do that so that’s true. I’m really disappointed I’m expecting some coupons or something in the mail this stuff sucks. I love you guys to death but sucks hurts to have this stuff to happen , my address is 3131 Citrus Dr., Edgewater, FL 32141. Please make this right.

The meat on the NY steamer was tough and there was barely any lettuce on the turkey sub. Additionally, there were no condiments as ordered on the turkey sub. Very disappointed after spending nearly $15 on a sub. Will drive the extra distance for Jersey Mikes next time or even Subway.

This location is not the best. The bread was toasted far too crunchy and they barely put any meat on the sandwich. It's definitely not as good as some locations are.. the manager needs to check how the employees are making the sandwiches .. unless that's how they are being taught, but not worth the money. Also I asked for an extra pickle.. good thing because those are much smaller now also.. like a regular spear cut in half... When in a second time this week and not any better. This time the bread wasn't toasted at all very inconsistent. And very tacky about the manager talking around other people about employees not Getting enough people to donate money and how they would be written up if they don't do that..

Always enjoy the New York steamer! Serve yourself drinks, where did the ice tea go? Grab bags of chips. Usually clean tables and seats in a cool place to eat.