Cafe Roma - New Orleans

Beautiful eating and great service! bolognese, shrimp scampi, and the freche brot were super delicious. if I could give more than 5 stars in service, I would. order by delivery over and screw them. restaurant for delivery to closed and were super courteous!

I came to dinner last Friday and had a great experience! the place was quite busy and the staff was very attentive and energetic. I was immediately greeted by the manager, then it went to order an salat and pizza. my food came out quickly and the pizza was sharp and absolutely delicious – a crispy crust with fresh beats. Overall I enjoyed a tasteful dinner for a great price in a friendly atmosphere. will come back in any case!

I ordered a turkey sandwich with spinat and humus. it was so good. the brot is crispy outside and soft inside. it was full of meat and vegetables and just the right amount of humus. there was a total of 15.85, but it was the work of each. more

I ordered an artichoke white pizza and Greek salad for delivery on 30th januar. at the arrival I noticed that my pizza was not what I had ordered, but a meat lover. I called the restaurant and spoke to the nice woman who answered. I informed them about the mix up and asked if the driver could still have my pizza, as I obviously had someone else. she called the driver and unfortunately he didn't have him. she asked if I could wait 30 minutes for another delivery, but since it was already 9:20 clock, I refused. She offered me a refund for the pizza, took my information and informed me that the owner would call tomorrow to process as they were the only one that could. I waited a week and called the restaurant again. this time I talked to a very polite man and when I told him my story, he informed me that my information was right in front of him. he also told me that the owner was the only one who could issue a refund and would be between 11-1 the following day. I asked that the owner called me and confirmed my information with the man. I still have to hear from the owner about my experience. I have not received any refund for the wrong pizza. I think the owner thinks that they do not have to deal with the refund by ignoring the situation. as a result I write this review and advise that if they immediately check their orders at the arrival or otherwise they get the runaround from the own as I get.

My experience was very NEGATIVE!!! I placed a delivery order and ordered a chicken salad and it was delivered with no chicken. I spoke to the night manager and a day manager the next day. I was promised a refund for the incorrect salad. I was told that the owner would call to complete my refund. I called numerous times and continued to receive a run around and excuses about the owner not being in. I was told he was the only person who could refund my money. This order was from January 16, 2022. Today is February 20, 2022 well over a month and I have yet to receive a refund or call. I will NEVER eat or order from this restaurant again. The customer service is HORRIBLE!!! They had no problem receiving my money, but DID NOT deliver what I ordered nor did they correct their error!!! This is NOT the way you treat customers!!!!