Portillo's New Lenox

What is so difficult about ensuring the entire food order is correct when using the drive-thru? There are numerous staff members checking the order before it's handed to the customer, yet something is always missing. If your current team struggles with fulfilling orders completely, consider hiring a few delivery drivers to bring the forgotten items. If you can afford to pay high wages for burger flipping, you can certainly invest in someone to deliver the missing food.

This place is the best for getting a Maxwell Street Polish Sausage. The chili dogs are fantastic, although the chocolate cake isn't as good as it used to be, and the lemon cake could use some improvement. The fries are excellent, and the Italian beef is among the best you can find. The salads are also very good. Overall, this chain restaurant is one of the top spots, but the restrooms could be cleaner since the floors were quite sticky.

The food was tasty; I ordered the Chicago Dog with all the toppings. However, it was a bit drier than usual. The fries were hot and delicious. **Parking:** There is free parking available, along with ample handicap parking. **Kid-friendliness:** There are plenty of tables and booths, as well as high chairs available. **Wheelchair accessibility:** There is convenient handicap parking right at the front, and you can easily roll your wheelchair up to the table.

Whether you're in downtown Chicago, New Lenox, North Riverside, or even Tibet, these guys never disappoint. The Vienna dogs always have a satisfying snap, and the Italian beef with extra hot peppers comes with EXTRA peppers, just as promised!

The fries were soggy and barely filled the portion. I’d recommend just getting the small fry, as they seem to put more in those. Additionally, the beef was placed upside down in the bag, resulting in the juices leaking everywhere.