Family House Chinese - New Forest

Went here a few years ago and really enjoyed it so we decided to have a takeaway. Firstly, staff were lovely, very friendly and helpful and I can't fault them at all. Restaurant was also OK, a bit tired in decor but clean and welcoming. The food was really expensive though and when we got home we found the portion sizes were mean and the take away tubs were only half filled. The ribs were burnt, they actually tasted like they had been cooked in the deep fat fryer for ages were overly brittle. The prawn toast was so greasy when you bit into it the oil dripped down your fingers and the edges were very burned from being in a deep fat fryer too long. The ginger beef was overpowered by the ginger, its all you could taste and was cut thick and chunky so was really unpleasant in texture. The beef was grey and chewy. The duck and the hoison sauce was cold when we opened it and just didn't seem very fresh, again looked like it had been cooked in a deep fat fryer. The best thing was the crispy seaweed but came in the TINYEST tub, was literally one spoonful each. Had we known the portion sizes were going to be so small we would not have bothered. Finished still feeling hungry and disappointed with both the food quality and quantity, especially having had to leave the ribs and prawn toast, they really were very unpleasant.

Very nice Rat-a-chewy! Won't go here again too soon, in fact never. Toilets were not very clean and I found staff were rood. Nice rat-a-chewy though.

Banging crackers good and fast service and very nice food would recommend and visit again. Overall great

I wouldnt go anywhere else, food is great and so are the staff. A family run business who get very busy with takeaways so sometimes you have to be patient and wait, which I know offends a lot of people that is the English attitude. But we love it and we are looking forward to another great meal tonight just in case we go into lockdown next week

Me and my mum visited this place on a monday when the eat out to help out was going on. And all i can say it was a waste of money. Firstly they have put the price for there buffet up. It has never been over £20pp mon-thu. I would understand if it was a weekend. Second they've changed the buffet, so half the stuff that was on it before isn't anymore. There is no social distance in place. They sit everyone next to one another. They over book and when you get there, they turn round and say sorry but the buffet isnt availble even tho they said on the phone it is. They try to get you to order frlm the la carte menu. We even over heard them saying that they are running out of food, and that they are charging service charge. Even tho the service is appalling. We ordered sesame prawn toast. Omg it was like eating OIL. No prawn, just the taste of oil. Was so disgusting. Duck was okay, nothing exciting about there food one bit. Yhe ribs were like eating bone and nut. No meat on them. Soup was the only decent thing and that was lukewarm. We ordered 1 coke at the start, went to order another. Got ignored, so asked someone else, they brought it over and at the end of the bill they tried to charge us gor 3. Snd the little man who i think owns it, gave us this look like we was trying to play a fast one. It was coke. Which they charge £3:50 for. Rip off!!!!!! Iv never been so disappointed in a chinese buffet before. We only went there because fuchi was fully booked. Fuchi 1 million% better restaurant. Amazing food, if your in totton. Do not go here, go to fuchi. 5 mins away!!