Kfc - New Castle

Had a chicken pot pie . Quick service , clean and food was hot . 10/10 would go again .

My receipt says Crystyn, so anyway the lady tried to charge me $28.52 for 2 legs 2 spicy tenders and 2 sandwiches. 1 spicy 1 original. No sides or drinks. Then when I got to the window I asked why so much, and she said $7 plus tax for the 2 legs alone.$10 plus tax for the sandwiches and $8 plus tax for the 2 piece spicy tenders. You're supposed to get one sauce free and she hadalready given me my receipt before I asked for a sauce and had already charged me for this sauce before she even knew if Iwanted any. Told me getting it spicy is an upcharge. And then when I got my spicy tenders the container was filled with theirgrease and all of the crud that goes on the bottom of the fryer. The tenders were covered in that black stuff from the bottom ofthe grease pan. I asked for new ones she was said she would have to charge me twice. I asked for a ranch and a KFC sauce shegave me a barbecue and a honey mustard. By the way I told her to take the $7 chicken legs off because that's ridiculous $3.50 apiece. When they're going to pick out the smallest one that gives you two whole bites. This brought my bill down $10 taking the2 legs off.

I ordered a 12-piece chicken dinner that came with mashed potatoes and gravy, macaroni and cheese, and biscuits for a little over $30.

I encountered the same issue as in my previous review. The teenage staff seemed more focused on chatting with each other than attending to customers. The extra crispy chicken had been sitting out for so long that the breading was dark, soft, and overly greasy. This is why I haven't returned in months.

The staff was very friendly, and while I miss the buffet, I understand the reasons for its absence.