Ristorante Pizzeria bei Paolo - Neu-Ulm

Very good pizza. Also the price is ok. The services are very friendly. I'd like to go there.

A family-run, traditional Italian restaurant. In addition to an incredibly good pizza, you can enjoy fine calfs medallions, seafood and many more dishes. Absolute recommendation. Here the path is also worth out of the city.

A restaurant, which in the evenings closes to its guests at 9:00 p.m. because it is closed, it is impossible to visit, at least the food was good.

Very friendly, attentive staff. Pizza was delicious and the salad was a poem. The price is exactly matching. If we're hungry in Italian, there's only this address. Goodbye.

My wife and I were there last night with our two daughters 8 and 10 years as well as my mother and her companion. It was planned as a beautiful conclusion of the autumn holidays of the children at their grandma. Something different, though. Foreway: The pizza and the ordered pasta dishes were very delicious and the prices are absolutely fine. The pizzeria is beautifully decorated and also really cozy. The pizza bakers are separated by a glass pane in an area of the dining room and so you can also watch what I personally find very beautiful when making pizza. Why then only 3 stars will the one or the other now ask. Actually, it's that because of the food, it's still 3 stars. 2 stars are taken off: We had a table reserved and had 50 minutes after we entered the place, still had no food. At 4x pizza and 2x pasta dish a quite long waiting period. Also the ordered supplemental salad 1x was not at the table after 50 minutes. I then asked how long it would take and why it took so long. The operation gave the question to the owner who prepared the pizzas in the same room as described above. He then called me across the room, so the whole place had got the conversation that it lasted longer on Sundays and you have a lot of pizza orders to pick up. I was quite evasive – and admittedly upset – and then asked if we really have to wait so long, because of the pickup orders. At this point, it became quite unkind. The owner became very loud and unfriendly and has insulted us whether we would expect us to be something special and other guests to wait for us. He would process all orders as they arrive in time, whether guest in the pizzeria or order to pick up. And if we don't, we could get out. The exact word selection of the last point was somewhat more drastic – it was in fact a catastrophe – but then it did not implement it. As I said, everything has been called across the room so that the whole place has got everything. We did not say anything about this, and the situation calmed down again. The food, however, without the supplement salad, came only shortly before the pizzas had been eaten, then came within a few minutes. Most of the other pizzerias I know are handled by the fact that guests who eat in the local area are mainly pushed between the pick-up orders when they have reserved a table, and they are told to the buyers on the phone that the order can take a little longer today, so that it is turned around exactly. But please don't misunderstand. It is the good right of every local owner to decide how to deal with the order of orders from guests in the local and pick-up orders. However, it is also my good right as a guest not to find good and to express criticism. It is also completely normal that you have to wait in a place for longer. Then it is important, however, to inform the guest immediately upon his order “Sorry, today it takes longer because...” and maybe to offer small appetizers pizza bread or the like. That would not be a subject and not a criticism. However, what is not at all about the whole situation in my view is the reaction of the owner, whom I felt absolutely unprofessional. To yell at guests and threaten you with a rash, only because they express criticism is not at all – especially since we were there as a family with smaller children. Who wants to be honest with his family? I only read the other reviews here on Google after our visit yesterday. And behold, we were not the only ones that were treated like that.