Ruby Thai Kitchen - Natick

Why is it called Thai when there is no Thai food offered? Why is food court food being offered on Door Dash? This is extremely disappointing.

Ruby must be a first name, because Thai is NOT WHAT THE FOOD IS.

Used to love this place until they gave me SEVERE food poisoning. please be careful. shocked they don’t have food safety violations.

It was good! Vegetarian options: Veggie options Dietary restrictions: Veggie optiona Parking: 100+ Kid-friendliness: Yes Wheelchair accessibility: Yes

For us, service is always as important as (if not more than) the food. In this case, it sucked because we actually liked the food before the incident. We had asked for an extra cup for the toddler after ordering $35+ worth of food. They said it will cost 50 cents and without cash, they said we don’t take cards for 50 cents. Went to sarku japan right beside it and they gave us cup+lid+straw without hesitation and no charge. We didn’t even order from them. It is interesting when a business makes a small decision like this. We are never going back.