Romano's Macaroni Grill Opry Mills

The food and service was great! Steven was a very good server!!

Long wait for initial service. Lost orders Saw other tables get served appetizers and then a minute later the entree. Understaffed at this location. In a low level of diners saw people told there would be a 40 minute wait at 5 pm).,

Prompt service and friendly staff. Food was served quickly.

Short on staff. Did not eat. Had to find another place to eat at the last minute- which was not ideal given open table was used to avoid that precisely.

The food and wait staff were excellent! But the restaurant needs to look into being fully staffed. We arrived early for our reservation and were told we couldn’t eat until the posted time even though there were plenty of tables. It also didn’t help that someone who arrived for “open seating” was only quoted a wait of 20 minutes and we couldn’t be sat for an hour due to being early. This is not a good look. The only other downside we had with our experience was the amount of fruit flies flying around our table during the meal.