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Przekaż informację zwrotną2 days before my trip to nashville, I received a call from someone from city winery reminded me to buy tickets for the drag show. I have confirmed with them that my group bought 5 tickets. she told me she went ahead and canceled my reservation. I was confused because I was told that the show and the brunch were in separate areas on which weingut. she also told me that brunch is really busy after the show. (for this reason I booked the reservation weeks in advance). Anyway, she says to make sure I brunch and don't miss the show she told me to come 9 clock for brunch. my group did it and the city weingut did not open until 10:30 o'clock, so we went somewhere else for brunch. I told the personal about it and they treated me as stupid and it was my fault. as it turns out, they can eat and watch the show so we were very disappointed. once inside the service was not good. they needed 30 minutes to get a mimose and they gave her the wrong drink. I asked for coffee and that took 30 minutes. in the clarification of our commands with different waitresses they were rude and acted as if we were a last for them. at the end we only took what we have. the actual drag show was very good and the drag queens were very friendly.
The service was terrible. we waited for 15 minutes to wait for the waitress to notice that we sat down. then 30 minutes for our bubble service aka 1 bottle champagne and 4 juices. eating was decent, but not for bad service.
I always have a great experience when I dine at City Winery. The food is delicious and the service is always good. We made a reservation; however, during the week, it's pretty easy to get a seat. There are several great shows to attend as well. I highly recommend.
2 days before my trip to Nashville, I received a call from someone from City Winery reminding me to purchase tickets for the Drag show. I confirmed with them that my group of 5 did purchase tickets. She told me she went ahead and cancelled my reservation. I was confused because I was told that the show and brunch were in separate areas on the winery. She also told me that brunch gets really busy after the show. (This is why I booked the reservation weeks in advance). Anyways she says to make sure I get brunch and don’t miss the show she told me to come at 9 am for brunch. My group did and the city winery doesn’t open until 10:30am so we went somewhere else for brunch. I told the staff about it and they treated me like I was stupid and it was my mistake. Turns out you can eat and watch the show so we were very disappointed. Once inside, the service was not good. They took 30 mins to get one mimosa and they gave her the wrong drink. I asked for coffee and that also took 30 mins. When clarifying our orders with different waitresses, they were rude and acted like we were a burden on them. In the end, we just took what we got. The actual drag show was very good and the drag queens were very friendly.
The service was terrible. We waited 15 mins for the waitress to notice that we sat down. Then 30 minutes for our bubble service aka 1 bottle of champagne and 4 juices. The food was decent but didn’t make up for the poor service.