Wingstop - Naperville Forgue

I have the coveted zombie wing special. eating is disgusting

Perfectly boiled, clean building and helpful staff! get their heat on their own risk.

Ok so... I tried a new Wingstop location. I'm really trying to give them a go ! However, you know I am gonna be honest. Wings were still dry and hard and the customer service was less than cordial. I like service with a ?. Here's what happened I placed a mobile order for 5 Piece combo wings boneless with Cajun sauce and fries and the fountain drink is included. So, when I arrived at the location I called to see if my order was ready for pickup and I happen to see the Coke Vendor fixing the drink machine. The locations only have one machine so I wasn't sure if the machine had been repaired. I asked the lady about it and she says don't worry about that so I asked again is the machine working ? She then replies in a very negative way. Yes So, I replied ok thanks. I proceeded to go inside to pick up my order and she pointed me out to a Man behind the counter and he then asks for my name on the order which I had already given to the lady by phone before going in. I know this is a long review but I think it's a good reference for anyone who wants to eat at this location. It's sad that great service is rare lately in these places that are in need of loyal customers to adjust the way they treat customers and put time and effort into making food fresh to order. My classic 5 wings with lemon pepper were dry and overcooked. I will have to pass

My girlfriend and I walked in and were seated at a table that clearly hadn’t been cleaned yet. It was filthy. After about 10 minutes, a girl finally came over (4 pm on a Saturday, not busy at all) and asked if we wanted something to drink. When we ordered our food, my gf asked about the mild rub for the wings and we were told, “it’s salt and pepper. I don’t even know why we charge extra for it”. When the food arrived, I asked one of the employees for another container of blue cheese dressing for my wings as the first one was half empty 3 charge for that) and the guy rolled his eyes at me. When the bill arrived it was incorrect. And the tip options were 20, 25 and 30!!. The bottom line was 20 wings, 1 order of fries, 3 draft beers and a margarita. $96 for 2 people The wings were good, but overpriced. The service was slow. The place was messy. The employees were indifferent and arrogant. We’ll never go back to this place.

The food, the staff everything was just perfect. One of the staff memeber called me to inform my order was ready before the promise time. Overall I felt it was really good experience.