Granite City Food Brewery - Naperville

Came here for dinner tonight. We had 4:45 reservations and showed up about 15 minutes early. The hostess was way over occupied, left to attend to the phone, take out orders, and every customer who walked through the door. It took awhile for her to get to us, which I understood. We were seated by 4:50. A rocky start, but it was understandable. Our server practically met us at the table, at which time we ordered drinks and apps. Drinks were out quickly. Apps took awhile, and one was hot, one warm, one cold. Flavor was mostly good, but the cold item that should've been hot was pretty much ruined by the time it got to us We place our order when the apps came, and ordered another drink. Didn't see the waiter again until sometime after the food runner brought our table. I had been out of my drinks (water and coffee) since before he left the table last time, and the additional drink hadn't come. I inquired about the drink, and the waiter said it was ready and he was going to go get it. Came back ten minutes later without it. He said the bar was backed up. And, by the way, we decided we're out of 2 of the 5 entrees ordered. Back to the menus. Fast forward a long time... Drink eventually came, everyone ate, got the bill. Yeah the two entrees we had ordered that they were out of were still on the bill, along with the replacement entrees. Now, we wait for the server again, let him know about the mistake, he corrects it, we pay and go. So I would say about 90% of the food that we actually got AND made it to the table was 4 star food. The service and apparent lack of organization in the kitchen brings my rating down to a high 2 stars. Though the service wasn't great, the server was friendly. I'll add a tenth of a star to bring us back up to low 3 star rating. 3 apps coming out of the kitchen at the same time to the same table shouldn't vary from hot to cold. And running out of a dish at 5:00 isn't normally considered great planning.

I was actually a little shocked at how poor my experience was here. I had received a gift card to go here and I was looking forward to it. I made a reservation through OpenTable via the website. When I arrived, to my chagrin, the waitress had to check to see if there were any tables available b/c apparently they had just sat several large groups. I went for the Taco special night. I was able to order two margaritas by the time they came? which is no big deal; but to my surprise apparently the bartender had decided to give us virgin style? Not sure. Just interesting how two margaritas on an empty stomach doesn?t give any sort of indication that there was actual alcohol in the drinks. I actually never finished my second due to the fact that it was all mixer and was starting to bother my stomach. The tacos came out and, of course, they were cold. The beef ones weren?t seasoned, so it tasted like cold hamburger. The chicken tinga ones were fine, but still would have liked them warm. I think I actually laughed when I tried the salsa. Because it isn?t salsa. It?s marinara sauce. Chips were stale. I was really looking forward to supporting a new business. I still haven?t even used my entire gift card, but I don?t have any desire to come back. Overpriced. And the quality, taste, portions, and warmth of the food is nowhere near justified. Just go across the street to White Chocolate Grill for the same price but a classier, better experience. The only bright spot was the bubbly, friendly hostess. The waitress was huffing, sighing, and rolling her eyes. Dropping the drinks and condiments with loud thuds each time she swung by the table. Pictured: the marinara in question

The food here is mediocre at best. The one server worked super hard to get everyone served on time, so kudos to him. The female bartender was not personable at all and treated us like peons. She truly presented as she could not be bothered by us. There are so many better restaurants in the area. Don't even bother. Not worth the visit.

Awesome Sunday brunch! Sat at one of the high tables that surround the bar and had the bartender Greg as my server. He was polite and helpful covering details of the brunch since it was my first time there on a Sunday. The food was all excellent, far better than what you commonly get on buffets. Everything was served at the proper temperatures and all of the servers and staff were very welcoming. I've been to this location several times during the week and have always been pleased with both the food and service. Greg was particularly nice and took the time to answer any questions I had. I'll continue to visit for great weekday specials and their exceptional Sunday brunch. Highly recommended and special thanks to Greg!

Love this place. Great food and atmosphere. I love the chopped salad and appreciate the fact that you can choose regular sides with your burger, not just fries. Our server today was Anela and she was awesome. She took good care of us despite being very busy.