Harvey's - Napanee

The restaurant is extremely clean and the staff is friendly and helpful. We stopped on our way home with hungry children and a large group of people of different ages who were tired and grumpy. The staff quickly picked up on our needs, helped us make choices, and delivered our meals efficiently and accurately. The food was fresh, hot, and delicious, just as you would expect from a Harvey's/Swiss Chalet customer. We were not disappointed and will definitely consider returning during future travels.

The poutine was disappointing as it did not have cheese curds.

The bacon cheeseburgers we ordered were cold, with undercooked bacon, and the fries were also cold. Even the poutine that we upgraded to as a meal was disappointing, as only the gravy was hot enough to warm the cold fries. We ended up wasting $36 on this meal.

Stopped in on our way through to Ottawa from Toronto area, easy location right off 401. Friendly and helpful staff as we had little ones who were hungry and tired. Staff quickly accommodated us and our complicated orders were delivered to our table exactly as ordered! All fresh ingredients for our burgers, satisfying the cravings of a traditional Harvey's burger! Gravy was delicious and the Swiss chicken divine with the traditional chalet sauce! Did not disappoint, the place was spotless and well stocked with everything you'd need. Highly recommend stopping in if you're craving swiss or Harvey's and have littles ones for a fast decent meal! This place exceeds expectations.Vegetarian options: vegetarian options clearly defined on menuDietary restrictions: We had a little one with nut allergy and everything was explained to us with best optionsParking: plenty of parking, lots of space to get around inKid-friendliness: staff were fantastic with the kids, they saw they were hangry, and moved things along quicklyWheelchair accessibility: Plenty of wheelchair access

Long wait for the food. Half chicken dinner was dry and the soup was cold. Crackers stale... definitely not worth the $45!Staff were friendly enough ??‍Won't rush back here