Subway - Napa

The one star reviews aren’t wrong! Place is like a third

I am unsure who is in charge of this establishment, but they should be let go from their position.

Came here today for a quick sandwich and it was very clean and well kept together. The customer service was great I would definitely come here again this spot is hidden in this plaza that is maybe why I have not seen it

My kids love Subway so I've given this franchise a few tries but there's an employee (tall, blond man with a lot of tattoos) that has very poor customer service skills. You can actually hear him complain when you walk into the restaurant-he is definitely not happy to have customers. We recently had another bad experience and my kids were actually afraid of him while we were there-he was very hostile. I won't be returning to this franchise any time soon, which is unfortunate because some of the other employees are great but this man is just too rude for me to consider returning. I'll be supporting a different Subway in town.

As I am walking in the guy was walking out with a vape pen on his mouth. He then said I’m on break. I was willing to wait but then he said “I’m on break and won’t be back for another 20 minutes!” This time he has attitude. His appearance was also very poor and looked dirty. Will never return here!