Thai Chili - Nanaimo

I really enjoy the food here. I am very familiar with thai food and all the dishes i have tried here are delicious. Service was very good too in my experience. Don't miss the opportunity to try this great place!

Poor service. Staff was dismissive, disrespectful, and then aggressive when I called them out. Will not be back. There are definitely better Thai places in Nanaimo.

The server behind the counter is an humorless, unrelenting troublemaker. On an order of $8.95 plus tax I asked for a glass of water. Mr. Troublemaker could have served water from behind the counter, but not Mr. Troublemaker. At first he signaled in the direction of his daughter; she was willing to serve me water. But no! Then he signals across the mall.Mr. Troublemaker is a bigot. He mumbled something about Boomers.This man has no future in Customer Service. He should quit while he is aheadThe owner response is unacceptable. Was he there? I did wear a mask. It looks like Mr. Troublemaker is a big liar and he has his boss by the small hairs.This complaint will be elevated to Better Business Bureau complaint. Maybe Thai Chili should not be in business?I have no idea if the owner is the owner or the Troublemaker. Now you have a Better Business Bureau complaint to worry about.I think Mr. Troublemaker thinks he 's a good liar. If a BBB complaint does not educate him, the city of Nanaimo has a complaint line for errant business.

Ive had Khao Soi here a few times, and it is excellent everytime. Haven't tried anything else because the Khao Soi is do good!

It's restaurant quality Thai food at a food court. It didn't look like much passing thru the mall but due to the heat wave I spent several hours at this mall to cool down and decided to give it a try. The service could be better but food is excellent.I tried the pad Thai, drunken noodles and basil friend rice. Each comes with your choice of shrimp, chicken, pork or beef. They come in mini (see photos) $7.95 or regular $11.95 and dinner size $15.95. Adding a small pop and spring roll is a extra $1 except dinner size.The basil fried rice with chicken gotta be one of the best fried rice on the Island! Full of flavor and the basil fragrance added so much to it 5/5 . The drunken noodles had a hint of peanuty flavor and was saucy noodles. It was pretty good and I would try it again 4/5 . The pad Thai was similar but less of a peanuty taste. Also 4/5 .It's a family affair with the wife cooking and the husband at the front counter. Their daughter is sometimes with them. The husband is an introvert so don't expect friendliness. My only complaint is they completely ignore health order of wearing mandatory mask.