Mr Scrib's Pizza - Muskegon

Great first experience at Mr Scribs. Pizza was *excellent*. Unfortunately they were a slammed on the Monday night that we were there so we had to wait a bit for our pizza. Still, it was great and we'll be back.

Some food was burnt, and toppings easily fell off. For the price I expected it would be better.

Off by 43 minutes on promised time. It felt like an eternity because they are not organized, lots of unhappy customers come and go with either burnt pizza's, wrong toppings, or late delivery. Old school ovens need replaced with belt and a new ordering system needs to be put in place to take the manual tracking they can't keep straight out. It's a train wreck. Pizza was meh.

I would give the North Muskegon location a ZERO if I could! Ordered 2 pizzas, was told BOTH pizzas were in the bag only to get home and have 1 pizza. Called to see if they would make things right and the arrogant little boy who came to the phone was condescending and asked me what kind if imbasol believes that they would put 2 pizzas in a bag. Like WHAT!?!?! at this point I'm really mad and ask his name, he refused to give it to me, i asked to speak to a manager, was told there wasn't one there. I told him I would be there tomorrow for a refund and he told me I HAD to come tonight or I was basically out of luck with my refund. Mind you, we paid cash for the order. There was a complete lack if professionalism as well as toward the end of the conversation tells me he in fact IS the manger. I had enough of his mouth at this point and hung up. I WILL ne there tomorrow to get my refund.

Boy has the quality taken a dive... It must be possible to bake a pizza without burning the edges, right? And is it still a pizza if there's no pizza sauce? This is the second time in a row for both problems. I'll give you one more chance; 3 strikes and yer outa there.