Chipotle Mexican Grill - Murray

I went there at 10:15 on a Friday night STARVING only to be met with “hey we’re closed early because we have dirty dishes.. do you have a to-go order?”“Um no, but google says you’re open until 11:00pm”“Alright, I’m never coming back here.. screw chipotle”

Tired of waiting after placing my order for pickup. One star.Edit: Ok revising to 4 stars they've gotten

This is my go to chipotle stop, but unfortunately I don 't think i will be coming back to this location. I ordered a chicken bowl and the server forgot to add chicken in it. I gladly return back for them to make this right. But only for them to just tell me they cannot remake my bowl order or get a chicken inside a container for their mishap in the making of my order. They told me to pay for the side of chicken. Just for it to be a small container. Who ever they are hiring for these mAnAgErS are no help to resolve issues on site. Problem solving to provide good services is much needed for employee training here.

Sometimes I'll get my order exactly as I create it using their app (I'll set everything to have extra...but it doesn't always come out that way). Order is usually ready on time. For mobile orders you have to go off to the side. There's a tall rack of shelves meant for pickup but I'm guessing they don't use them...due to thefts? I've had homeless walk up to me while I'm seated at my table asking for a ?. Speaking of tables: they're often dirty, as are the floors, speckled with beans, rice, other ingredients that have fallen dropped from eaters mouths and hands. Disgusting. I've never seen any employees with a broom sweeping nor cleaning rags wiping off unclean tables. It's not much better in their outside dining area during summer, good luck finding a clean, clear spot. Lastly, their corn chips tend to have *way* too much salt, unless you like that sort of thing.

Garbage location. Waited over 25 minutes for a door dash order. They have 4 people not doing a single thing while one person works on a mountain of door dash Uber eats and online orders.Absolutely terrible, skip any and all door dash orders here unless you want to wait 25+ minutes after expected pick up time. They had 4 employees watching one person work while they literally sat on their phones and twiddling their thumbs. No customer service, no expected wait time, no apologies. Just a terrible location and a terrible experience.