Eliza Kitchen - Mount Pleasant

The server was very friendly and tried to explain that there was a limited kitchen staff due to some events. However, I wasn’t aware that we would have to wait over an hour for our food at 5/6 on a Saturday. Once the food arrived, it wasn’t very satisfying. My daughter didn’t enjoy her popcorn chicken, and my chicken sandwich was overly covered in BBQ sauce with just a sprinkle of crushed cheese on top. I really wish I had chosen a different restaurant nearby, but we were hungry and too tired from traveling to look for another option.

Some training must be done. long waits for drinks, no water provided, long wait for appetizers, no teller given, etc. a waitress really tried, but the service was really under the standard. remove the open table if they will not use it. the cost of eating is not worth the bad service!

Giving a 1 star because of how rude we were treated. When we arrived for our 9:00 reservation (10 min early) the bartender told us “sorry- kitchens closed. You’ll have to go somewhere else” and then just ignored us. Then we were standing in the lobby figuring out where to go and watched another gentleman walk up to the bar and order food to go. We went back to ask if we could do that, and she still said no. Since we were staying in the hotel, we did eat breakfast there the next morning. Food was good, service still lacking.

Food was delicious and staff was great especially the manager Michael. We stumbled on to live music by the pool so that's where our table was so I can't really review the inside area but it looked nice. Great evening at Eliza!

This place is terrible, there is no hostess they are told to order their food from the bartender and then they bring their food to them. away under the usual standards for opentable