Forte Urbano 21 - MOTTEGGIANA

We were here for the New Year's Eve on December 31, 2017. We were five Friends. We arrive at 8:30 p.m., we are among the first. They bring us a drink, and soon after the appetizers arrive. To begin with it was planned dumpling and tigelle, but the tigelles were not there... before the nine shoot us. We wait for the first. come after 1 hour and 40! 100 minutes waiting .a couple next to us, spaced rises and goes!!!....arriva the sorbir d'agnoli and in the table NOT there is the Parmesan that should be already present on the table ... we eat them therefore without cheese, not to eat them then shakes... in fact the cheese comes after we have already finished them. They shoot the bowls and begin to bring the remaining 2 first in the pirofiles....but without bringing the dishes to the table.... many spacers get up taking the dishes from a belief in the room...ahimè also we arrange so. a table of 6 boys in front of all this get up and leave, complaining to the remaining commensali. The waitress were three young girls, clearly improvised and obviously not in the trade. that we give up seconds.... at 23.50 they bring the prosecco to the table, however very scarce and marsalato...... considering that they had not yet left the second !!! who arrive at the table on horseback and after midnight!!! all piled in a single pyrophile, evidently to accelerate the service, but at the expense of an obscene presentation and little inviting... DOPO comes the dessert! a slice of pandoro with 3 strips of different creams those of topping. some people even received the second and sweets almost together. the lady behind us received the second DOPO the pandoro!... after the coffee we go and in the cash we complain strongly with the owner, explaining BENE the various inconveniences, asking for a full discount for not having eaten everything, but especially for the PESSIMO service received and the evening ruined . this not only did not apologize but we wiped down producing a thousand apologies, especially for the evening notoriously chaotic in the room I counted personally no more than 60 people of fatigue absolutely nothing if we consider that it has made us pass the PEGGIOR CAPODANNO of our life.... in the work when we are wrong it also needs and above all humility, in recognizing their mistakes and in paying their mistakes... ok, you have pinned almost all my share had to be 50 euros, but what do you think we are going back now? but not even dead!! in his place he had to offer dinner aware of the defeat palese all complained ... or invite to a dinner later, even minimal, symbolic, of excuses. I could not say remedy but at least recognize to those who give him the trouble given with a reward...instead he was greedy. As a result, we'll never come back and never recommend to our friends and acquaintances to go! !

Assuming that in such premises it is not necessary to have excessive demands I must nevertheless record a decline in general quality quite significant. The quality of raw materials is no longer the same or at least has worsened the way to treat them. Appetizers just enough but first dishes ( pumpkin pies) of questionable level. We avoided the dessert that didn't seem to be a great deal anyway. I hope it's been a rough day, but if the good morning comes from the morning......

Since they have changed management there is a bad organization kitchen vote 2 appetizers eatable if you are very hungry first unmangiant missed the second we try the desserts all practically a piece of ice we asked the limoncello they remained without the coffee let it lose full background. I strongly disagree

We came to dinner with friends in this restaurant, where we had already been several times when it was run by previous owners, but we were disappointed by everything with the new management. Saveable appetizers but without anything exceptional gnocchetto fritto salumi e polpettine fritte , while the first were a disaster tortelli debts with still raw pasta, spaghetti with the Lambrusco a little too acidic and macaroni with too many dried beans.. we did not dare to order other than coffee with the little clean cup and sugar in hard sachet because of moisture and maybe because a little dated.. Also the service was a bit questionable seemed a little improvised.. maybe ours was an unfortunate case, but there is to work!!!

I loved this place before but with the new management I did not find myself well.. I took the mixed cutter... sliced in my opinion not of good quality, with two types of sliced and some meatballs. As first we took the bigoli but I think the wine that was used was very acidic and sausage flavored.. Unfortunately not fresh sweets and dirty coffee cup from previous uses... I'm sorry, but I'm not coming back. .I hope for them that I was only unfortunate