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Przekaż informację zwrotnąRude staff. Shows a clear "don't care about the customer attitude". Not taking accountability for the issue. Won't accept card payment. Won't come back. There are so many better places in Sydney.
Lovely location, terrible service & attention to detail. Walked in, no one greeted me, asked where to go to be seated, told to walk just a little further in, still ignored by the countless waiters standing around - finally served by an unfriendly waiter after being shoved to the side by another patron. Had to ask for our order to be taken, waiter was rude and said someone will come. Ordered the Breaky Stack which to my surprise came with 'added' ingredients not on the menu, specifically Mushrooms - this is incredibly reckless & irresponsible of the Chefs to do this. Additionally the poached eggs were half serves due to poor poaching skills, and the bacon was not fully cooked through due to the serving of this on skewers. Service was generally poor, we encountered one helpful waiter who rectified the meal, the other waiters had a poor attitude - overheard a table asking for some water politely and were told that they need to help themselves as it is not table service - if we are paying for cafe service the least this waiter could do was bring some water to the table - they went without. It was not busy and with the amount of staff on it was a very disappointing experience. - similar to others experiences on here!
Perfectly situated cafe on the what with one of the most amazing views you could ask for. So what's the problem ?, well let's start with the service, although super friendly and polite, a little disorganized and not working as a team leading to mistakes being made. Food, was good but not great for location and price paid. At venue like this I want to be wowed, not just pleased Desserts were fantastic, a highlight for me
Lovely location, terrible service & attention to detail. Walked in, no one greeted me, asked where to go to be seated, told to walk just a little further in, still ignored by the countless waiters standing around - finally served by an unfriendly waiter after being shoved to the side by another patron. Had to ask for our order to be taken, waiter was rude and said someone will come. Ordered the Breaky Stack which to my surprise came with 'added' ingredients not on the menu, specifically Mushrooms - this is incredibly reckless & irresponsible of the Chefs to do this. Additionally the poached eggs were half serves due to poor poaching skills, and the bacon was not fully cooked through due to the serving of this on skewers. Service was generally poor, we encountered one helpful waiter who rectified the meal, the other waiters had a poor attitude - overheard a table asking for some water politely and were told that they need to help themselves as it is not table... read more
People love coming to Plonk for so many different reasons! You can dine at Plonk so casually but you are amongst amazing views, a salubrious cruising and yachting environment and beautiful nature and beach. Kids can easily munch on a quick fish and chips and run off and play in the sand as parents are able to take a break but still keep a watchful eye on the darlings. Sit inside or out....its all good. Usually meet up with a few friends and their dogs at the local park, walk to Plonk and sit out on the deck and enjoy a bucket of prawns or a barramundi with a glass of bubbles! What could be better than that! A great place for a large function too! Cheers!