Burger King - Morristown

Not sure how it was.Waited in the drive thru for at least 10 minutes and never got to order.The 2 drive thru lanes are great but only if you get waited on

I rarely go here because the.service is always slow. Today I literally waited 7 minutes in the drive through no cars but me and no one in front of me and they still couldn’t take my order. I finally drove off in discuss. Horrible service.

The slowest place on earth literally wondered if they killed the cow as i pulled up n were still getting the meat???? the cashier was very rude and i will never go back there. As i was eating a guy came in well dressed i mean a normal person but becuase he had a back pack on they accused him of being homeless said he was loitering and made him leave ... If he was homeless i really would like to know because he had money in hand and was trying to purchase food. And he was by far the best dressed homeless person ive ever seen shoes didnt have one scuff on em..he wasnt hairy none of the normal sterotypical homeless person persona and he was trying to buy food, Not a homeless thing to do... And who is anyone.to look at another humam and judge them...

I tried to use my mobile app to place an order inside the restaurant. And 1 little tiny mistake changed the entire ordering process. Mind am a happy go lucky person. Worked in this industry many many yrs ago while going to college. But Never In All My Taveling or Dinning Out have I been made as mad as I was 30 min ago. OMG!!! AND come to find out it was THE MANAGER!!!. She coldly and pointe blank told me I was trying to place an order on a mobile app and she knew Nothing about it. OK give the old girl that one. Cause the company may not require it. But Why Not in this day and time. But her attitude of not wanting to help OR wait on me was too much to bare. So she took the family behind me's order. NOW I should, NO I have the Right to condemn her cause I am an Older Lady too. Look great for 58. BUT as a Manager, she should have handled ME, the Customer, in a much Better Manor. Come on. Courtesy, Professionalism, and dam sure just common courtesy should have ask Me if she could have taken the next order. AND at some point maybe have even apologized and said I am so sorry I can't help you but you take your time and try to figure it out. Because her little young teenage coworker tried so very hard to help me. The Manager went on to try to be snide and low toned try to address me and my issue. Yea Right. At this point her professionalism is Gone so my attitude took over. She should have handled Me and the situation better. I realized a family came in and I immediately apologized for the loud voice I know they heard. They were very nice. But guess what??? The manager was too busy over trying to explain to the other older lady running drive through all about it. So SHE the coworker handed me my food. Not Rude. Just cold point blank. Wow. I guess she is siding with her buddy the Manager. Wow. Ppl I have an educated mind with a mouth I am not afraid to use. I will explain it to anyone that wants to listen. So. With all this said, Burger King needs to regroup with their qualifications for a Manager. But first and Surely Foremost, How To Treat A Customer. That is #1 on the Manager Trainee Manual. FYI...give it to the little young lady that actually tried to help me. And I made it a point to thank her. As for the other older buddy to the Manager, stay in your lane. You really need to see what it is worth before putting a dog in this race. And just to let you know a little more about me. My husband and I own our own company. For many yrs now. Never would I treat a customer that way. And we know several City Employees along with Largest Realtors in the area. I will scream till ever one hears my opinion. Until that Manager learns the apps we use today OR she is demoted. Dollar General doesn't use them get a job there. McD and Walmart sure does. Common Coutesty. And a very few chosen words would have changed this entire outcome tonight. It's a new day and age. We as the older generation Have to do the best we can to keep up. No knowing is OK. Maybe learn it. Mean, Snide, and lack of common morrals is NO Excuse esp for women of our age. What example are u setting for the younger generations esp for the young co workers that need to learn how to handle these situations. I don't want her Fired. Demoted or Just Plain Ole ReEducated. Just Changed. Just handle it a Lot Nicer and Better.

Food is always fresh, and the Royal Chicken Sandwich is the best!