Starbucks Coffee - Morgan Hill

I enjoy my Starbucks, but more than that, I enjoy meeting people that are friendly and efficient in their job! I really enjoyed Bryn at this location and she did a great job taking care of me. I've been to this location many times and always encounter friendly staff! Thanks Bryn!

I know this isn?t really a space to talk about our previous jobs, but I worked at this Starbucks for two years and loved every minute of it. The manager, Debbie, made working at this location fun and rewarding. She made sure every employee knew about benefits and opportunities that the company provided for its employees. She was very accommodating to everyone?s schedules as well! She strives to make this location not only welcoming for customers, but for her baristas as well. Her customer service was inspiring to me and I know I wouldn?t be where I am in my career without her example. If you want to work somewhere that your manager will truly care about you and your well being, this is the place. Now about the store itself: this place gets packed out right before school, especially on late-start days. Saturdays are usually pretty busy all morning, so keep that in mind. There are two separate machines for mobile and cafe orders and the baristas will pull tickets as they come out. Sometimes cafe orders will be made before a mobile order that was placed before for this specific reason. If you see this happen, don?t be afraid to nicely ask the barista for an update on your order. We don?t mind checking for you! BUT be aware that checking on your order can slow them down and in turn slow down the drink-making process. Please do not be afraid to tell the baristas if your drink is wrong or doesn?t taste right. Starbucks wants to make your experience worth coming into the store for and getting what you expect is a big part of it. Don?t forget to tip your baristas!

On a Friday at noon 4 associates working. All visiting and standing around while 4 customers wait for their drinks.

One of the worst customer service that I?ve experienced at any of the Starbucks that I?ve been to in the past 12 years. Barista?s are just plain rude and arrogant. I?m not sure how this store got a 4.3 rating on google reviews! It?s a joke

Now, about the store itself: It's located right across from the school, so it's usually packed, especially on late start days. Saturdays tend to be busy all morning, so be prepared for that. There are two separate stations for mobile and in-store orders, and the baristas process tickets as they come in. Sometimes in-store orders might get completed before a mobile order that was placed earlier, so if you notice this, don't hesitate to ask the barista for an update on your order. We don’t mind checking for you! Just keep in mind that these inquiries can slow down the drink-making process a bit. Please feel free to let the baristas know if your drink isn’t right or doesn't taste as expected. Starbucks is dedicated to making your experience enjoyable, and fulfilling your order accurately is a big part of that. And don’t forget to tip your baristas!