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Przekaż informację zwrotnąToo many young workers many of tom foolish on girls had no hair nets and do not keep on the heads service: eat in food: 2 service: 3 atmosphere: 2
They are always waiting here to pick up door-to-door orders, currently waiting here, and it has been 15 minutes, it is not worth it if only $6 and then the customer will be angry at me. do not accept order here again.
Dirty storeUnfriendly staff on Drive Thruand 2 Cold Breakfast‘s later I’m done with this store 1/5 Stars Service: Take out Meal type: Breakfast Price per person: $20–40
Service: Take out Meal type: Dinner Price per person: $1–20 Food: 5 Service: 5 Atmosphere: 5 Recommended dishes: Whopper
Rude and poor service is how I would sum up my experience at HJ Morayfield. The service machine was not working very well. The service from the staff was slow because they are more interested in food delivery, then the people actually standing in the store. When we finally got our order, there was coke splashed all up the sides of the cups. When I asked for a napkin to clean them, the reply I got from the girl behind the counter was “yeah, I’m getting them”. After I cleaned our cups myself I did leave the napkin on their counter, but to one side. Some male asked me if I wanted to throw it in the bin, to which I replied no. This clearly was not what he wanted to l hear and I was then referred to as disgusting. When I went to explain that I only used the napkins to clean the cups. The staff member behind the counter refused to let me talk and just keep saying in a loud voice how disgusting I was and when I turned away, I gave him the evil eye. Not sure how he saw my look, if I turned away. When I asked for the manger, he informed me that he was in fact the manager. I have no idea if that is correct, because A) he certainly did not act like a professional and b) he had no form of identification on. To the so call manager of HJ Morayfield, I am many things to many people. One of those things is certainly not disgusting and after seeing your appearance, I would say my hygiene and cleanliness standards are a lot higher then yours. I also see that you are over the top, a complete loud mouth, rude and insulting to customers and don’t listen to a word people say. I am sure that in your own little mind this is ok, but in the real world and the hospitality industry, I doubt it will serve well. If you can’t speak to customer like a personal person, then maybe you are better off working back of house, instead using front of house as your dramatic stage. To the HJ food chain, if that is the way your managers act, then you certainly need to up your training. Referring to a paying customer as disgusting, when all they did was clean up your staff mess, is unprofessional in so many ways. Is that really the way you treat people who have just spent over $50.00 on food. In future when my family feel like take away, HJ’s is one that will not be on the list.