Village Inn - Moorhead

I had the VIB breakfast and it was delicious. Very good menu selection and service. I would have given 5 stars, but my children did not like the sausage patty. I think it may have been overdone. Otherwise, this is what I would expect from a restaurant like this.

I visited for lunch and had an excellent experience. The food was delicious, and the staff was both friendly and efficient. It was so enjoyable that we returned for breakfast the following morning, and we were not disappointed.

This was my first visit, and I was impressed! The food was delicious, and the service and staff were excellent. My friend and I had a wonderful time. We will definitely be back!

My boyfriend and I have gone to village inn multiple times, and every time except the most recent trip has been exceptional. They do what the can to make service fast on a busy day, and bring the food pretty fast. As well as the servers have always been great, and the food is delicious and filling. However, on this trip, I was extremely disappointed with the customer service that our waitress used on us. We were an easy table of 2, asking for water, and knowing exactly what we wanted to order. But almost every question or comment we had, the waitress would interrupt us, cut us off, or simply reply very snarky. Then at the end, once we got the receipt, she was the person that checked us out. I mentioned I had some rewards that I would like to use if possible, and she cut me off saying “well if it’s on an app, it’s not us.” And I said that’s okay I have it on safari, and she stares at my phone that I was showing her, acting annoyed I was wanting to use rewards. She then said “well what’s your phone number” and I started to say my phone number, when she cut me off again and said woah, calm down, and slow down. (I was actively shocked at this point and looked at my boyfriend to show my surprise. She then looked at me and rolled her eyes. I was not going fast, and I was speaking clearly, as I work in customer service and I understand how frustrating that could be. I have never had anyone tell me to calm down or slow down. I told her my phone number and she flipped the screen to me, where I still tipped because we had a good experience otherwise. She said thanks and walked away. I have never had worst customer in my life. I cannot remember her name, as she never told us or introduced herself, and I can’t remember if there was a name tag. The only thing I remember was her hair was in a bun, and she had a mole or birthmark on her face. I also heard her speaking with a elderly couple who were ordering and I heard her say something along the lines of “well you’re trying to order this but you keep pointing at this so what do you want”. I understand having a bad day and being frustrated but this server needs to be spoken to and has to be better. She really ruined the experience we have always had at Village Inn.

Food was great along with hot coffee. Ordered Ultimate skillet and Country Music omelet! Great stuff