Sprzężenie zwrotne
Przekaż informację zwrotnąWarning DO NOT SIT OUTSIDE FOR DINNER!They should not seat guests outside during dinner unless you want to be swarmed by the bugs. Service was lacking, food was decent. Thousands of flying bugs made it difficult to eat.
Food was decent but overpriced. Expected though for an resort restaurant. Gorgeous view of the lake from the patio. Service was terrible. We received our order and the lady didn’t ask if we needed anything when we needed ketchup.I waited 7 mins and finally had to goto the bar to asked. After we were done eating we waited 20 mins for the check and it turn out our waiter is no where in sight. Apparently he was sent to another part of the resort which made no sense. On the way back to our room we saw him chatting it up to 2 other employees in the grab a go cafe and not one person was in there. Not a great experience!
Cody assisted me in getting day passes for my visit. He was a pleasure to work with. He was very knowledgeable about the resort and would answer questions without hesitation. He was never overwhelmed and always gave his undivided attention. For those who visit and want to start off your trip right, go to him.
We had 7 problems with our day pass. 1) Nobody working the day pass line. There were several people in line waiting to get their day pass. Finally the person in front of the line asked the check in staff if they could help us. It took a half hour just to get our day pass. 2) They weren't allowing food to be ordered by the waitress at the pool, only drinks 3) only 1 waitress and 1 bartender, so drinks were really slow 4) the system to indicate where you are sitting when you order food with a QR code wasn't working so the person who delivered our food, had a hard time finding us. 5) They allowed kids in the adult only area of the pool. 6) The big water slide was not working. 7) Towel station closed about 1:00 pm, therefore we couldn't get more towels or return the towels we had already checked out. We had to take our towels to the front desk. This day pass was EXPENSIVE! I would expect more out of the Margaritaville brand. One or two things going wrong or being short staffed is expected and reasonable, but to have 7 problems within just the 4 hours that we were there, it unacceptable. With that being said, the food was good, the waitress who was serving drinks was very nice and worked her butt off and the lazy river and infinity pool was very nice (when other patrons kicked the little kids out, ha).
Awesome place to grab some food and a few drinks. Was definitely impressed with the service. I believe our servers name was Lauren and she was fantastic. Will definitely be back soon. Oh! The outdoor dining/fire pit areas were the best.