Krystal - Montgomery

Do not go back, people on the back talked forward and no attention to the customers. Food: 1/5

The staff was rude. the limit calssier has not even recognized us what the manager has made to take over our order. only the person who actually works was the lady who makes the food.

Stopped at this Krystal on our way back home to Dallas from Atlanta. They were open but in the midst of a shift change (never encountered before and were asked to wait. When we had decided what we wanted to order my husband simply said we know what we want and will be ready when you are ma 'am. The reply was I told you we are changing shifts and you 'll have to wait. So, horrible customer service, training refresher needed! The food gets a 3 star the burgers tasted dry and old! The wings get a 4 star from my husband. And, they caught him on a good day to talk to him like they did and not get a few choice words back! I know work can be stressful but you still have to not lash out at your customers. I hope that person gets their much needed rest and peace of mind after getting off!!

Only thing open at the time in that area. Menu board was not on so looking for a choice was null. Cust service was very friendly and attentive. Food made to order. The wait was lengthy but there appeared to only be two employees.

Disgusting quality of service! The girl at drive thru was very rude and unfriendly. At my remarks, she simply slammed the window. I think that such behavior is unacceptable for the company's employees. This throws a dirty spot on the whole company due to improper training of employees. Do not visit this service point in the future. This looks very unprofessional. Very disappointed.