Tzone - Monterey

Grateful for the great customer service and matcha latte from Jazreel. Just the right amount of sweetness and good price. Recommend to swing by if in the area.

TZone Monterey is a delightful spot for tea enthusiasts and boba lovers alike! ? Their wide range of tea flavors and creative boba combinations are sure to impress. Don't miss out on their refreshing teas with chewy boba pearls – a true treat for your taste buds! ??

It’s a shame I have to write this review, but an unfortunate experience in my food was documented recently. I found a fruit fly half way through enjoying my drink, and it could’ve been ingested or perhaps I’ve already ingested one. This is my first time experiencing this, and I hope no one experiences this either as they have some really good drinks in this place. It's possible this could be just a one time thing, but I’d be weary next time ordering boba drinks. I’d suggest ensuring good measures in food safety.

Great boba teas but please read the ingredients as it contains red 40, 3 and yellow 5. Service depends on the mood of staff as they can be very rude. I used to buy boba in there and depending on who is serving it’s a rip off as they add less of the ingredients and everyday is different. I usually tip 30% but staff is still very rude with the exception of a few. The other day I walked in, it was 8:30 pm and they close at 9:00pm one of the employees was mopping the floors. I politely apologized and asked if I was bothering him and he literally said yes you are bothering me. The customer next to me could not believe his rudeness and told him they close at 9:00 pm and that he should not talk to people like that. There was this other customer who bought 4 boba teas and the stuff did not warn him to hold the bottom of the carrier case . The customer ended up dropping all four bobas and when he went back into the store, and the employee rudely told him it was too bad and that he had to wait 20 minutes if he wanted him to remake it. It was not even busy and I saw the look of disappointment on the customers face. He said he will post a review on yelp. Everyday I get 10 servings of boba and everyday the level of the cup is different depending on the mood of the staff. I can tell some of them are very racist and don’t like Hispanic looking people. There is one particular guy there with blond curly hair and green eyes who is very racist and always very rude refusing to even respond when I say thank you. I wish they could figure out a way of not ripping the customers off. This employee was very rude to me as if he will get rich by ripping me off on behalf of the owner. The other day a girl in a bad mood tried to charge me 14 dollars for boba tea and finally changed the price when I confronted her. I have finally found a way to get boba online and make my tea home. Many foods have dyes in it. But I would not recommend Tzone because of the rudeness of the employees. My friends who had the same experiences will be posting their reviews as well.

Whenever I come to Monterey I always love to come here! Their drinks are amazing! I recommend the pina colada and the PMS!