Kfc - Montalban

Dirty Tables Slow Service Limited Variety of Food Available Service: Dine in Meal type: Dinner Price per person: ₱600–800 Food: 3 Service: 1 Atmosphere: 1

Sat on an uncleaned table waiting for it to be cleaned, when the service crew came he only took the dirty plates from the table and didn't even clean the rest, had to eat in an uncleaned table. Service: Dine in Meal type: Dinner Price per person: ₱200–400 Food: 1 Service: 1 Atmosphere: 1

Ordered a Chizza and Garlic Butter via the KFC App but only received the Garlic Butter and an extra rice. Despite trying to reach the branch, no one answered, so I called the KFC Hotline where luckily someone responded. I explained my complaint, but when the branch called back, the person seemed to treat it as a joke, laughing while speaking to me. She admitted it was her mistake, mistaking the Chizza code for extra rice. She promised to arrange a Grab delivery ASAP, considering we had already waited nearly an hour for the initial order. The second delivery took at least 30 minutes, presumably because they were trying to cut costs and had to ask another Grab driver for a favor since it was along their route. TL;DR: Order was incomplete. Waited an hour for the first delivery. Branch phone was unresponsive; had to call KFC hotline. Employee treated the issue as a joke. Second delivery took 30+ minutes due to needing another Grab driver's assistance Service: Delivery Meal type: Lunch Price per person: ₱200–400 Food: 5 Service: 1 Atmosphere: 1

This has to be the worst KFC I've ever visited. We were here two times and both times I ended up spitting out the food. The first time I thought the chicken tasted weird, but I still finished some of it. I thought it may have been the specific burger. The second time I had a Zinger and they told me that the food would take 10 minutes. When I started eating, I noticed to my surprise that the chicken was nearly completely raw. I spat it out but unfortunately also swallowed some of it. I became sick within a few hours and spent almost a week with horrible stomach cramps and very unpleasant toilet visits. I do expect this was a mistake but it absolutely is an unacceptable one at that. Service: Dine in Meal type: Lunch Price per person: ₱200–400 Food: 1 Service: 2

No consideration on pregnant women Service: Dine in Meal type: Lunch Food: 1 Service: 1 Atmosphere: 1