Campanile Rouen Nord

We didn't stay here, so can't vouch for the hotel. We stayed next door at the Novotel and unimpressed by the hotel menu wandered up the road and decided to eat at the Campanile. Wow. Where to start? First, we arrived just before 7pm with our toddler, to find the restaurant empty. We were told they didn't start serving food, and were made to wait until 7.10 before anyone took out order. We weren't offered a high chair, and there were no pre dinner nibbles or drinks, so we just sat outside wondering whether to wait or go somewhere else. We made the awful decision to stay put. When eventually someone took our order, my partner and I ordered burgers with goats cheese and honey, and we ordered fish and chips for our daughter. Whilst we waited, we were brought 4 small stones in a basket. My partner insists that these were in fact small ciabatta rolls however, they were rock solid and completely inedible. To be honest, the burgers were OK. Not in the least bit inspired, and a bit of a letdown (goats cheese and honey sounded delicious) but OK. The fish and chips that arrived for my daughter on the other hand was a crime against both food, and children. The fish appeared as if had been caught, drained of all nutrients, sat in the sun for a week, and then dried to the point where it filleted itself to spare it further misery. It tasted bland and cold. The chips were a disgusting soggy affair that reminded me of kebab shop chips the morning after. Needless to say, we decided not to stop for dessert, so as soon as we had packed our stuff, gone to reception, explained why we had been overcharged (seems they wanted us to pay for dessert, even if we didn't want to eat it), received a revised bill and paid... We left. Avoid, avoid, urghh... Avoid.

We always eat here as they are so obliging. We usually have the eat as much as you want salad buffet at lunch times. Which is around £7 if you combine it or the dessert buffet and/or with mains the buffet prices get cheaper. I try not to have the dessert buffet I don't know when to stop. Their mains change daily but they always offer a steak and a pizza and a fish and a pasta dish. We have eaten here many many times and we have never been disappointed. It is well run and the staff remain the same, ah... my review. Well our last dinner, We had a draught beer a glass of port and a fruit cocktail then our friend had steak chips and green beans, we have never had a tough steak here yet touch wood, my partner, the tagine which was beef in saffron rice and a hint of curry and I had pork fillet which was tender cooked with cider apples, ratatouille and pomme pailles. (Very thin cut chips. You can choose your vegetable accompaniments. I had the dessert buffet but I was reasonable ish, I chose a brownie and a crunchy pineapple biscuity round, and topped them with puréed apricots. My companions having café gourmandes, coffee served with a selection from the dessert buffet chosen by the waitress, except she gave them what they asked for though she is not supposed to and she gave my partner her coffee afterwards and not with the dessert as is the menu. There is a place for the coffee cup on the gourmande plate.A bit like an artist's palette. The Manager came over to speak to us and we said we would be back again. They have a carpark and an outside seating area. Tip it is advisable to book a table at lunch times as it is busy with office people dinging.

High prices considering the service provided. However, the staff is friendly and professional.

High prices due to the service rendered. Nevertheless, the staff is kind and professional

Friendly staff. Rooms to review at the taste of the day a little oldillot