Sarku Japan - Monroeville

Recently ordered delivery from them. The food arrived and was good ,but I found a piece of broken toothpick in the food.

Very good food. They are fast at getting your food done.

The portions got a lot smaller and the containers got a lot smaller. Food was hanging out of the tray when they served it to me I had to actually scoop it back in with my fingers and close the lid. Very badThe looks they give certain people like your beneath them and we’re spending our money there. It’s a joke! Spend your money somewhere else! Respect!!!!!!!!!

Don’t get me wrong. The food here is amazing and I love that they cook in front of you.I just experienced it for the first time today.They fill the containers very high. You definitely get your moneys worth.Where it went wrong, was when I went to pick up my food off of their counter in the box, it’s so thin that with the amount of food, it snapped in half spilling all of the meat that I just bought. I didn’t want to make a scene, and I kind of felt awkward saying anything but they saw all my food fell out right in front of me and laughed. I then got back in line and I didn’t wanna ask for anything free so I was like hi would I be able to just order another side of beef? They are all still laughing. They charge me $10 and give me chicken and I explain to them that I wanted beef like I had on my meal and they said that this was beef it was not beef pollo was written on it which means chicken and it is chicken. This is why my experience was bad. Sad to say that if they just would’ve been kind and said we could remake that for you, no problem or even charge me just a couple dollars for a small side and gave me what I asked for. Idk what happened. It was a mess!

Never ate here before, so I decided to try it on my lunch break. It was very good. I would definitely go here again.