Tim Hortons - Monongalia County

I watched a female customer blatantly disrespect the employee yet the employee was unphased..he repeatedly apologized to the woman.the woman should not be allowed to return.but the gentleman whose name was tommy kept his demeanor professional and upbeat...kudos to him.

Friendly, consistent, and can’t go wrong with a double-double. The only problem is there isn’t enough of them.

This could easily be a 10 out of 10 five stars store. This has nothing to do with employees rather the number of employees management seems to care enough to give this restaurant. Every time I come in there is one maybe two people behind the counter working for the entire store. From what I can tell there are at least four or five stations to keep the store functioning at a proper capacity. This is honestly a poor representation of ownership and management food takes forever and has never good as it could be if employees were not stressed and struggling to get the food out. And honest shame I would never want to work for who manages the store

Rarely do I post a negative review, but here goes. When it took 5 minutes to get any communication from the drive-thru attendant, I guess it's my fault I stayed and attempted to place an order. Took 28 minutes to leave with only part of a correct order. Staff obviously ill-prepared and untrained to work with the public. Maybe it would be better to hang up a closed sign than provide such a poor customer experience. I don't ever plan on returning.

It’s Friday. 5:42 a.m. I’m in front of Tim Hortons. Not open. Site says they open at 5:00.