The Garden - Monmouthshire

We’ve been in the restaurant a couple of times now. We especially liked the helpful young man who takes you to your seat. The food has been consistently good and would definitely recommend. The jacket potato with mushroom, bacon and Stilton is a winner with me!

We loved the venue and the shops and the farm shop . Had fish cakes which were lovely but tiny and not good value for money . Waitress and other staff were rude and unhelpful and ruined our experience . Could be a fantastic place for lunch if they had a decent workforce .

Brought my 86yr old mother for lunch and requested a window seat as we have done many times over the years. The young woman who seated us removed a chair to make way for my mother 's wheelchair and as I was manoeuvring the chair into the space she immediately said we need to keep the area clear . I let her know that I was irritated by this remark as we had literally just arrived and I had almost 'parked ' the wheelchair the alternative being to leave my mother half stuck out in the aisle. We patiently waited for our order to be taken due to the sign stating they were very short staffed. After 25 minutes (by which time my mother was becoming dehydrated) we discovered that we had been 'left off the list '. When I spoke to the Manager he said that 'mistakes happen ' and sometimes staff forget to put customers on the list to be served. I said I suspected the reason was in fact due to our earlier encounter with the young woman and he said yes, it was . He also told us that wheelchairs are not supposed to be placed in the window area not really sure what to do with that insight, but not an issue for customers or justification for the treatment we received.

Odd table service in this cafe have to wait for a waitress to walk you to a table, (why when there are loads free ? she then goes away, brings you menus, goes away, back to take your order and payment goes away, brings your food, goes away.... but then you have to get up and get your own cutlery !!! Very odd. Waitresses must be so tired Self service would be much more efficient and much quicker. You could then see what you are ordering before you pay for it !!! And all just for cheap quality food, deep fried fish cakes filled with wet slush, salad leaves had seen better days, some were brown. Not much else on menu, certainly not for vegetarian unless you want a jacket potato. Not worth bothering with.

Slow service low quality food over priced Full of teenage staff who are poorly trained and have very limited customer service skills. We tried the place several times always poor never again