Sonic Drive-in - Monahans

I ordered a combo chicken sandwich. The fries were ok but the chicken sandwich was awful. The chicken patty seemed like it was cooked hours before I ordered it and it was left soaking in oil. I like sonic but I will never again order chicken from here. Ive tried popcorn chicken also from this location and same situation. Never order chicken from here. Lesson learned

To start, I waited for over 5 minutes to be served. Then, when I moved to the next booth, the lights were turned off on me. Despite being there before another customer, they served him first and claimed it was a pickup order, which wasn't true because I heard the customer place his order. When the employee walked outside, she failed to recognize me. After I informed Cody about the situation, he lied and said the customer had placed an order online. Only after I started recording with my phone did he agree to serve me. However, I was hesitant to accept the food since they were closing soon, and I didn't want it rushed. Cody mentioned to ask for the manager for a credit, which added to the strange experience overall.Instagram has the full video @clutchcitytxbeats

Used the app to order. Still has to wait for food, then the food was like

Something has improved the last few times I went, maybe new management? Service and food were both improved. Hope it lasts.

All kiosks at walk-up weren't working. Some of the drive up ones weren't either.