Bennigans Of Monahans Texas

I have given this place many chances this was my FOURTH time here visiting. Brianna our server had the worst attitude I almost choked on my food because we didn't have any refills. Managers or owner really need to get the service here together.

Our waitress was trying. Food was great that’s why the two Stars. Maybe she needed to get feisty with the cooks and get the appetizer out at least when the food came. Place looks cool. Maybe bad timing

We were SO excited to see a Bennigan's again! We were traveling and actually drove out of our way to have dinner in Monahans. Sadly, the Bennigan's we remembered from years ago wasn't what we experienced. When we arrived, there were a couple of table occupied, no one standing at the front hostess area. We stood and watched a cluster of employees chatting in the back of the restaurant but NO ONE acknowledged us in any way. My husband went to the bar and asked if we could be seated. The bartender called an employee over. This was the start of our very disappointing visit. We were taken to a table with crumbs all over it. No problem, we don't mind wiping it down ourselves...things happen. It took forever to us to get our drinks. Our server was very sweet but not service oriented. The food took around an hour to come. We thought the ticket was misplaced at some point. In their defense, the restaurant did become busier after we were seated. However, it was not THAT busy. When our food finally arrived, it was warm and not hot. Lack luster...nothing to get excited about. Our glasses weren't refilled until we asked for more tea. We watched the young employees stand around and chat while people around us grumbled about lack of service, long wait times, etc. Where is the management? We actually had 3 employees bus the table it was still dirty when they finished next to us and heard the entire conversation about the young girls breakup. Not because we were eaves dropping but because they were so loud. Bad language and personal info that no one wants to hear on a night out. Overall, I'll say it was more of a sad experience. We, like many others, have great memories of Bennigan's. This COULD be a really successful business if they had proper management.

The food was good, but our server was virtually nonexistent. I understand that they had a large table to attend to, which can be demanding, but we felt completely neglected. If our server was busy with such a big group, they should have had other servers assist them with their tables.

It's the only restaurant in town, so there's not much variety. We went for dinner, but they were out of many of the best dishes on the menu. I had to send back a simple salad twice because it was wilted and brown. Unfortunately, when you're hungry and this is your only option, there's not much you can do.