Bruciata - MODENA

Absolutely the worst customer service I have ever experienced. Upon arrival I was asked if I am “solo” and then pointed to a table for four. Seconds later, I was unceremoniously joined by some fella, who didn’t ask me anything, just sat next to me and started browsing the menu. Well, I got up and moved to another empty table. Immediately a waiter appeared and asked me if I am “solo”. Upon confirmation, he ordered me to vacate this table and move back. I tried to explain that I want to sit alone there were at least a dozen empty tables in the room, none of them “reserved” or anything. With a blank face, he just replied “no capito”. I said okay and went for the door, followed by a mocking welcoming gesture by a waiter. I have been in many places in Italy, but I have never seen such a rude behavior. Hope this place won’t become a first experience of Italian hospitality for someone new to the country. But even if you have been here dozens of times, you’d do well to give this establishment a widest berth possible

This Ristorante is a perfect stop over if you happening to be driving a large vehicle i.e Truck Rv Motorhome, located just through the toll at Modena Nord, controlled parking area, which is reassuring in Italy, been to Bruciata many times over the years and it has never changed, no card payments at the Bar but you can pay by card in the Ristorante? there is a cashpoint located about a 10 min walk away near the Casino Bingo if you fancy a line or 2, basically a Italian Truckstop , but you will not be disappointed with the food or service for the price, don't expect the Ritz, true Italian feel

There is nothing much interesting but the staff is very friendly and kind.. We didnt have much time for cheking out more places but it was ok..

Unfortunately the restaurant is a little dated, however you eat well.

The restaurant The burnt is a lot while the bartender side is an imbecile