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Przekaż informację zwrotnąThere is a Chinese curse: maybe they have an interesting life. that was an interesting experience. at 5:00 I decided to go to taco bell, my first trip to almost food since 13. a worker smoked outside and said the computer were down. it would be 20 minutes before I could give up my order. I decided to use the restroom and wait. the remaining room was clean, adds some stars to a review. I came out and the workers moved around in the back of the kitchen. a few minutes and one and then one came forward. apparently they could not use the computer on the counter, but if I would pay with credit or debit, I could use the self serve kiosk in the lobby to order. the kiosk offers all order options so that after a few minutes with the search for many options I successfully placed my order. Now pay $22.65. I have been waiting my debit card in, with PIN number, transaction denied. Maybe I hit the pin wrong? more cautious. Transaction rejected. I pulled my card while I decided what to do, the workers were still in the back part of the kitchen, but fortunately the young lady I spoke with was ready for another smoke. she told me not to use my pin, just change. that worked and I paid. but a fight broke out on the back of the kitchen. I couldn't see them, but two women were more than a little angry, judging by the ton, with the words like m he was thrown f cker, and by the frozen faces of the young man and another young woman who pulled away, closer to the counter and to me as they watched the fight. Suddenly it went back to what I suspect that at least one of the pigilists had gone through a back door. the young man made me with the help of the short young woman who was also member of the public. the food was carefully packed for me and when we came home and opened it, made perfect and exact. So if the computer had worked, the reward process would have been easier on the kiosk (to allow any PIN use or not to ask for the pin) and the unvised workers had decided not to have a fight, I would probably have given these 5 stars.
I've been here twice. Both times service was bad, place was dirty, and food was HORRIBLE. My first visit order had long black hair in my taco. I have short brown hair. I took a picture of it and showed to them the next visit. Second visit, I show them the picture, she tells her manager, manager says whatever. I order my food and ask them to hold the hair. This time, they decided to also hold nearly all the meat in my food. There was barely anything on it. Absolutely the worst customer service I have ever had. DO NOT COME HERE!
This was by far the worst service I have ever received! Cashier was rude, 5 items on the menu were no longer available, food was not fresh at all. was sticking to the paper, had to peel the paper off of my hard taco's. How on earth does paper get stuck on a hard shell taco? Ingredients were missing from a few of the items ordered. After the dirty looks I got just for trying to check my order at the window was enough to make sure I steer far away from this Taco Bell. Get new employee's someone who is proud to represent your company with a smile and fresh food? Too many people needing Job's today to have to deal with this. For what I spent for this large order I could have had Steaks instead.
Order was correct but the restaurant was absolutely disgusting. Trash all over the floors, trash cans overflowing inside, food left on tables, sticky tables and the restroom was ungodly! Drink area was filthy too. Lids everywhere, soilles drinks and sticky counter tops. The girl taking orders had long nails and had a rushing attitude. You weren't even greeted when walking in. Employees carried on conversations with one another. Never once got a hey, thank you or have a good evening.
Store was open from 11am-11 pm, it was 11:22am when we arrived. Waited in the drive thru for more than 15 min waiting for someone to answer, crazy thing was you could see all the workers gathered up laughing and playing around. They wonder why this location dosent make any money. Get better workers.