East Side Mario's - Mississauga

We love Jen !! She’s so polite, always smiling and we never have to wait for any food or requests, it arrives seconds after we’ve asked for something! Definitely recommend sitting in her area!

Waited 15 minutes at the table for anyone to acknowledge us. Waitress brought us some bread and took our drinks orders. She came back 15 minutes later with no drinks. We asked for me bread. Her response was, do want bread or drinks because I 'm really busy. She took our order got 2/4 orders wrong. Childs meal came out 15 minutes after adult meals. She then told us she was going to get in trouble because of our table. This made me so uncomfortable. I shouldnt have to feel uncomfortable because the restaurant got my order wrong.We told the server it was my birthday and her response was well. You didn 't want us to sing to you did you? And she offered me a ice cream sundae. It 's winter respectfully no I don 't want ice cream. Manager came over and offered a different dessert. Waitress came back and said she didn 't want dessert. No, I didn 't want ice cream. Waited 15- 20 to pay. The food was good but the service was so bad. I 'm not sure I 'd return.

Enjoyed a delicious lunch at East Side Mario and our server Jennifer made the experience wonderful. Her welcoming smile and great customer service brings us to this location each and every time!

I love East Side Mario’s, this was my first time coming to this particular location and Jennifer as my server made the experience even better. She was fully of positive energy, very helpful when it came to assisting in choosing our meals and attentive. I will definitely be back :

Nice family atmosphere, the service was very good and our table never ran out of anything. Pleasant friendly staff.