Pizza Hut - Mint Hill

I had to pick up my order curbside at this restaurant, and while they brought out my pizza promptly, they forgot to include the cinnamon sticks. However, after a brief wait, the manager personally brought them out and apologized for the oversight, even offering us a complimentary drink to make up for the inconvenience. I will definitely be returning as a customer, as everything was above and beyond my expectations with a perfect 10/10 rating!

I don't understand the negative reviews about this place. I dine here regularly and never encounter any issues. The pizza is consistently delicious and the restaurant appears to be well-maintained. It seems like a few people are just being overly critical.

I will not be ordering from this restaurant again! I placed an online order around 9:40 PM, and they close at 12. It was well past the estimated delivery time, over an hour had passed! When I called to cancel the order, someone picked up the phone and informed me that they had already closed at 11:20. I told them I was just calling to cancel my order, and they claimed they had already called me to cancel it, suggesting that I was not answering my phone. This was not true, as I had my phone with me the entire time. Despite their claim that the order was canceled, it was still showing as in progress on the tracking system. It was clear that they were lying to me. I will never be ordering from them again.

This place is terrible! The interior is dirty, run down and the employees play around a lot or go outside and smoke cigarettes when they should cook the food that causes long waiting times. The food smells like chemicals and looks like someone just threw it in the box! This place must be closed or under New Management. Health department must enter

Waited 5 minutes exactly) at the switch in front of the employee who saw me entering) came out of smoking. She was the first to recognise my presence.