Sprzężenie zwrotne
Przekaż informację zwrotnąDo not eat here piece of metal in my egg roll and I got to argue with the man just to get a refund on my food
I did not take a picture of my food because it was hard and dried out. I ordered the black pepper chicken dinner combo. I went in at around 7:30pm and I got my food at around 8pm. When I made it home and opened my food the chicken was so hard I could not bite into it or tear it with my fingers. My onion fried rice had a bunch of uncooked onions and very crunchy big pieces of bell peppers. I called the restaurant to inform them that my food was poorly made. The young man, who answered the phone, told me that his manger said to bring the food back and they would replace it. I then drove 3.5 miles back to the restaurant to return the food. When I Arrived, I asked for the manger and showed him the food. He then told me I am the only person to complain. I told him that the chicken was too hard to bite in to and the veggies were not cooked. He then proceeded to tell me that this is how they make it and I could replace it if I wanted. I told him that if the chicken is made like this I only want rice but please make sure my onions are cooked. He told me that I had to order something. I told him that I didn’t want anything but the rice and I would just take the monetary difference for the chicken. He then said no you have to get food. I told him I did not want anymore of their chicken if this is how it would be prepared. As a matter of fact I would just take a full refund. He said you did not bring back the egg roll or the soda I said ok I will just take the difference of what I brought back. He then said no you can’t get a refund because we already prepared the food. I told him that the food was poorly prepared and not edible I want a refund. He then threw the money at me and told me to get out. I took my money and left. Hungry, angry and feeling very disrespected and disappointed, I drove home to make myself dinner. I will never be a customer at YaYa China again. The food was horrible, the manager was rude and the service over all was not worth my time or gas to drive there.
Food good but you have to eat it right away the veggies in it will go bad and the rice will be hard but over all the beef fried rice I get is good!10/10
Parking: It's a shopping plaza, it always has free parking.
I ordered the pu pu platter. It was prepared quickly. It comes with two of each of eggrolls, crab rangoon, pork wontons, chicken wings, fried shrimp, beef and chicken sticks. The egg roll was ok. A lot of cabbage. cream cheese wontons and chicken sticks were forgettable. The pork wontons and chicken wings were decent. The beef sticks were great. They were very nicely seasoned but a little over cooked. Parking: Large shared parking lot. Kid-friendliness: It's an order window with limited waiting space.