Fish'n'chick'n - Milton Keynes

Usually the food here is good but they are always on the slow side and you can usually see the front of house staff arguing with the staff cooking in the back. This is because the staff in the back tend to mishear what the front of house are telling them I spite of being told very clearly. So today I ordered food from the counter at 6pm and didn't receive it until 6.45pm. All the staff, front and back, seemed very muddled, looking through pieces of paper trying to figure out who had ordered what. The staff are always very polite to customers and the food is usually good with a few exeptions. I think I'll be giving them a miss for a while.

Ordered fish and chips and pie and chips plus 2 x curry sauce. Was charged a astronomical £25.83 then after a 5 min wait told sorry no pie or curry sauce but he could swap for mushrooms or sausage. I definitely won’t be going back. The fish and chip shop on furzton is so much better and a fraction of the price.

The worst chips you could imagine Dried out burt to near black Who ever is running the so called fish and chip shop needs to have a look at themselves And perhaps rename it a more suited to the so called chips The nearest thing to them would be wood chips Allington all the worst chips I have had in years in fact in my life

This chip shop used to be superb,not any more. We visited before Christmas and the chips were cold,greasy and full of ends,the fish greasy and soggy. But I couldn't fault the customer service from the pleasant youngsters. Gave it another chance this week and after giving my order I waited for over half an hour whilst the girl did endless takeaway orders. Eventually I asked where my food was as many others had come and gone in the time. She had forgotten it but I got no apology and she said I would have to wait five minutes for fish.I said I was not waiting any longer and someone came from the back to tell her to give me two bigger fillets,if I had wanted larger ones I would have ordered them! She did the order then banged it on the counter without an apology,so rude,not something I have ever experienced here. The fish was hardly warm,very greasy and with very little fish in the middle of a lot of soggy batter. Again the chips were soggy with a lot of ends. We had ordered a chicken and this wasn't wrapped properly so it spilled juice and fat all over the fish and chips and soaked the paper bag.That is it,I'm never going back,not even to claim the free takeaway meal and chips I was due.

Such a shame to have seen this place come so downhill when it comes to customer service. The waiting time is silly , it almost seems as though the staff on hand were entirely pre occupied with delivery or pre orders to take the orders of the customers waiting inside. I wouldn't risk visiting physically here if you wanted food in a reasonable time.