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Przekaż informację zwrotnąI had the filet mignon, and it was incredible. My friend ordered the homemade pasta with short ribs and bolognese, and she was very impressed. Our waiter was attentive and knowledgeable. Overall, we had another fantastic experience at MCK.
Very poor service. Waited 20mins for initial drinks ordered, 30 mins for 1 small appetizer. We ordered appetizers and entrees all at once. After more than 1 hour of waiting for our entrees, we had to grab the wait staff, finally received food. During our wait for entrees the wait staff never came to table once to check on us, replenish drinks, or update us on our meals.
We might give this restaurant another chance only because the food was very good. Our service was poor, from having to wait 20 minutes passed our 7:00pm reservation and then not being promptly served at the bar while we were waiting and my drink was made inconsistently by the bartenders. After being seated at a nice table our waitress was nice but not very attentive to my husbands request for black pepper, which never came and when the server brought out his beer which took 15 minutes, it came with out a glass. Every restaurant can have a bad night , but overall the service was underwhelming.
We had 7 pm reservations arrived at about 6:50 . We were told our table was not ready. We then noticed several people who came in after us being seated. We had a reservation for 2 as did these other people. After about 15 minutes we questioned a lady who appeared to be the manager and were told that when you make a reservation that they assign you a table so if that table is still occupied you have to wait . So people who come in after you get seated before you if their table becomes available. I have eaten at hundreds of restaurants all over the world and have never heard of this it only makes people angry. If you come in as a reservation you should get the first table that fits your party size . Also due to the fact they are trying to be an upscale casual restaurant they should have replaced silverware and brought more water when ours was almost empty. I will say Food was very good so issues seem to be in the front of the house .
It was very busy on the Saturday we were there. Took awhile to get a drink at the bar. Once we were seated 30 min after our reservation...everything was great. Our waitress Olivia was lovely. Food was really good! Will be back in a few weeks!
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