Dunkin' - MIDLAND PARK

Very bad slow service they weren?t wearing hair nets or gloves made my iced coffee wrong didn?t cut sandwiches wasn?t happy at all????

Usually helpful,not everybody knows how to use social media so they can't answer a question which is a surprise to me that they are working in a cell phone establishment and can't answer simple questions. Today I got the help I needed.

I am compelled to write this letter because of the horrible way that I was treated yesterday (September 27, 2021, at about 2:00 PM) at the Dunkin Donuts located at 80 Godwin Ave, Midland Park, NJ 07432. When I walked into the establishment there was onlyone employee at the counter and no customers. The person behind the counter was talking on his cell with the mask under hischin. As I placed my order (ice cream) he did not stop the call or fixed his mask over the mouth. When he opened theprotecting doors to serve the ice cream I noticed droplets coming out of this mouth and into the buckets of ice cream. Then Itold him that I did not want the ice cream anymore because he was not wearing his mask properly and left. As I was leaving heshouted f... y...! , to which I did not react. However, I cannot let this event stray unreported. This is the time of thepandemic and this person may infect your customers. Description of the offending individual: male, 20 to 25 years old, Latinethnicity (he was speaking Spanish), dark skin, black beard, and not showing a good disposition for work.

DD Is DD but the staff here make the difference. A really great crew.

Very friendly staff and fast service. Thx