Sprzężenie zwrotne
Przekaż informację zwrotnąStarted with the “house made” chips and guacamole. I’m not sure how they define house made, because the chips sure tasted like some of the cheapest, most over processed excuse for tortilla chips I have come across. I then had the fajita steak burrito and expected to have a few gristly/chewy pieces but wasn’t prepared for dog food quality “steak”. This review takes into account the fact that this is in an airport and my expectations for price and quality are in line with the many other airport restaurants I have visited.
Decent food considering lack of options at airport but horrible and disrespectful service! I should have checked the other reviews first. They obviously don 't care about treating customer well. Out of respect for the rules, I actually paid attention to the signs and stood at the roped off section to order. There was two signs saying to stand there. Three separate employees looked at me and walked away and would not say anything to me or acknowledge my existence. I felt invisible and like a bum that they didn 't want to take an order from. Get this, I was the only one in line and standing right at the counter. It wasn 't that busy and they could have easily said something like we 're busy at the moment Sir, we 'll get to you soon ....after about 10 minutes, one lady said are you okay or something like that. I said that I 'm waiting to order but being ignored. One other guy then took my order and didn 't say sorry about me waiting or even acknowledge I was being ignored. I could definitely feel that they wanted me out of there since I spoke up. From looking at the reviews, this is a common problem and must be a result of poor management. The only good thing was the lady making the food was fast and nice.Don 't go here. You 've been warned. There is no incentive for them to improve because they are one of the few places in this mini airport so they will always have tons of customers who will naturally feel scared to complain too much out of fear of getting in trouble or missing their flight.
Very slow today. You can tell Ivette wasn’t here today. There wasn’t many people at the airport this afternoon and yet there was a 4 person-deep line to order drinks, half of the tables where empty!
My team and I are frequent flyers to many airports and Peppers is by far our favorite restaurant to visit due to the high quality of service by Yvette. No matter how busy the bar is, Yvette always provides personal service, has a friendly attitude and makes us feel welcome. She is the best bartender! And the quesadilla is the best in the West...
Visiting Peppers is part of our Friday ritual on the way back from Midland airport. My colleagues and I always enjoy visiting Peppers as the staff there take good care of us. Chicken Quesadilla is always spot on! Yvette is the bartender, and she is awesome, very attentive, and friendly. Drinks are always on point, and she is attentive to each individual customer even when the restaurant gets busy. Great food, awesome people, please say hi to Yvette and stop by Peppers if you are visiting Midland Airport.