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Przekaż informację zwrotnąEating was just wishing that they stayed longer open, then 7 o'clock should have the same hours as the rest of the restaurants in the mall
Burgers are cooked to order. Wait was minimal. Everything about them seemed fresh. They were cooked perfectly, presented well, and were delicious! We also loved the fries! We'll definitely be back.
The workers wore no gloves (or masks), Constantly touched their faces, hair clothing then filled French fries food bags with bare hands. And no separation for clean hands between cash collection food preparation. It was gross to watch them work.
Let me start off by saying the burgers were excellent and the duck fat fries were delicious! my only gripe, and it's pretty major, comes from my experience from the staff. The tall gentleman who helped us was not very inviting when we approached the counter, he basically looked like he'd rather be somewhere else, and that continued throughout our ordering process. I was able to overlook that though, having worked food industry for years in FOH and BOH and knowing how terrible it can be working in a slow environment. However it's when he MADE our food (that we could see) that my party and myself started getting uneasy. It's one thing to scratch your neck and rub your nose then wash your hands... but this gentleman did those (sans washing), touched the fry basket, and proceeded to toss our fries with his thumb in the bowl. The lack of food handling knowledge was pretty apparent. I could not say the same for the other guy helping as I hardly saw him. The food was definitely the saving grace here, just train the staff a little more in food handling and customer service and I'm certain my next experience will be better.
Short review: Five Guys makes a better burger.More: We're disappointed and won't be going back. The burgers are very greasy and taste/feel like they're made with cheap ingredients. The burger patties were mushy and had no body to them. The cheese tasted like cheap singles. The buns were mealy. For $9 I was disappointed.Avoid the duck fat seasoned fries. They're just soaked in fat. They're gross.