Dairy Queen - Midland

I love milk queen! We often stop there, at this particular location of Wall Street we stood line for about 20 minutes as there are at least 5-6 girls working and talking... The girls made rude faces behind the counter about customer orders and needs. Not one who has left a bad rating, but just makes the ice cream experience less pleasant.

I make this review after multiple visits to this location this past year. Only once can I say things were great, where staff seemed to pay attention, talk, listen and actually look like they enjoyed doing their job. All my other visits have been, not getting what I asked for, told me that's the way it is, and sorry folks... poorly groomed staff, and once a frustrated and tantrum throwing child that was forced to be their while their parent was working. I love Dairy Queen, but this location needs an internal overhaul.

I’ve gone to this Dairy Queen for YEARS. Tonight was my first bad experience with them. As soon as I start ordering my food the lady taking my order kept cutting me off. I told her I wanted the meal, she asked what I wanted to drink and I told her no drink. She sarcastically replies to me “so you don’t want the meal”. I would’ve paid the meal regardless if I didn’t get my drink… as I pull up to the drive thru they’re telling me my card was declining. I called my bank and they told me they didn’t even see a declined charged and that it was on their side. I called my mom to come by to just pay for this food so we can leave… she tried 3 DIFFERENT cards and my mom told the lady that it was on their end. The lady didn’t even let my mom finish and slammed the door on her! I don’t know who this lady is, all I can say is she was a Mexican lady with long nails and dark hair. She doesn’t need to be treating customers this way. If she doesn’t like her job go somewhere else! That’s all I have to say about this place!

Got 5 mexicans working in there and can't even make a Deluxe nachos correctly. Had one chip with half pound of beans.. Another chip with all the meat and all the rest of the chips were dry.. Also asked for Xtra Xtra pickles on my belt buster and they gave me 5 pickles and no cheese. Sad part is... they weren't even busy.

Why does the website say y’all are open until 11? I walked in at 10:30 and they say they are closed and wouldn’t serve me. Change your hours on google if they aren’t right. For anyone reading this GO TO DENNY’s they will serve you no matter what time it is!