TGI FRIDAYS - N Miami Beach

I had expected the restaurant to have a table ready for six people, but unfortunately this was not the case. The table was not ready and our reservation was not in the system according to the young lady who welcomed my family and me. She informed us that the wait time for a table would be 5 to 10 minutes, but we ended up waiting for thirty minutes. The restaurant was not even full when we arrived, so I was disappointed that our table was not prepared and our reservation was not in the system.

When I received my good it was cold.. and this seems to happen every time I visit this location.. The waitress never asked how’s everything, is there anything else I can help you with not did she offer napkins. My son asked her for the steak sauce she said okay and walked off as if she was going to get it so we waited 2-5 minutes and I looked back to only see that waitress having a personal conversation with one of her colleagues, so I told my son to go and get the sauce and then she handed him the sauce.. The silverware was dirty and had food on one of the knives smh.

It was my nephew graduation. He wanted to go to TGI Friday. I made a table reservation but when i got there the host told me that they dont accept table reservation for 4 or more people. We had to wait over 45 mins almost an hour for a table. The waitress didnt have a clue as to what she was doing. The food didnt taste like anything. I ask for loaded mash only got chesse I WILL NEVER VISIT THIS LOCATION AGAIN. I PAID 70.00 FOR A LONG WAIT, POOR SERVICE AND BAD TASTINGS FOOD. THE RESTURANT WASNT CLEAN PLUS IT HAD A ODOR.

No one was present to welcome customers, and cashier at to go section did not acknowledge or even said someone will be with you Hostess greeting approach is just about satisfactory It was not that busy, but had a bit of the wait Waitress was very good in attending to us

I always eat here and this was my first time having the worst experience. The food was cold the waitress was very slow and kept forgetting my order. My reservation was for 9:45 I didn’t sit down til 10:15 was just a terrible experience this time around.